Coscia Communications Customer Service Course Bundle

Welcome to the Customer Service Course Bundle!

Customer service and soft skills are critical skills needed by any and all who interact with customers (or will interact with customers in the near future!).  Students, technicians, installers, office staff, and customer service representatives will all benefit from the engaging courses and effective methods covered in these courses.  

This bundle includes access to all five Customer Service courses including Listening Skills, Teamwork, Leadership,  Attitude, and Customer Service Follow Up!  (You save over 30% when you purchase this bundle - its like getting the 5th course for free!)

Want to see a sample? Click on the course image to the right to see a sample!

Individuals completing these courses will earn a certificate of completion for each course and earn .5 NATE CEHs for each course (for a total of 2.5 CEH).

Course participants will have 180 days to complete the courses.

Why Choose Coscia Communications Courses and Videos?

  • Steve Coscia's soft skills courses are the most effective, affordable and accredited curriculum in the industry.
  • HVAC manufacturers rely on Coscia's effective, affordable and accredited online courses for soft skills instruction.
  • Thousands of industry professionals benefit from Coscia's effective, affordable and accredited online courses and curriculum materials.

This bundle includes the following courses:

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Customer Service Listening Interactive Course

Value: $24.95 Included!

This course covers every aspect of listening and conveying empathy. Listening is the communication skill that impacts relationships more than any other.

0 (0) 2 Lessons Steve Coscia, CSP
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Customer Service Teamwork Interactive Course

Value: $24.95 Included!

This informative lesson provides the soft skills basics for technicians who want to improve their effectiveness and value as team members and leaders. All content is based on actual encounters within teamwork situations.

0 (0) 2 Lessons Steve Coscia, CSP
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Customer Service Leadership Interactive Course

Value: $24.95 Included!

This course reinforces the reality that all employees lead by example. A world-class service culture is easier to establish when everyone conveys mutual respect to internal and external customers.

0 (0) 2 Lessons Steve Coscia, CSP
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Customer Service Attitude Interactive Course

Value: $24.95 Included!

This course’s customer service attitude strategies will help service company employees to be more helpful and proactive. This course contains numerous video and audio examples to educate and inform.

0 (0) 2 Lessons Steve Coscia, CSP
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Customer Service Follow Up Interactive Course

Value: $24.95 Included!

0 (0) 2 Lessons Steve Coscia, CSP
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180 Days Access

$84.95

Save over 30% when you purchase all 5 courses at once! (A $125 value!)

  • Learn At Your Own Pace, On You Own Time
  • 24/7 Access
  • English
  • NATE CEHs upon completion of each course
Buy $84.95

About Steve Coscia

Steve Coscia is the most widely published and quoted customer service expert in the mechanical trade industry.  Thousands of residential and commercial trade professionals rely on Coscia’s instruction and more than 200 colleges teach his curriculum and textbooks.  Coscia’s online soft skills courses are the most effective, affordable and accredited in the industry.  Coscia speaks frequently at industry conferences he has earned the Certified Speaking Professional® (CSP) designation from the National Speakers Association.

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