D&R Learn Residential Heat Pump Water Heater Installation Bundle
A two-course series Energy Skilled-recognized by the U.S. Department of Energy in HPWH Installation.
About this bundle
This bundle includes two courses that are required to obtain Energy-Skill recognition for Heat Pump Water Heater Installation.
Course 1: Best Practices for Residential Heat Pump Water Heater Installation
This course is designed to educate attendees on the best practices for HPWH installation. It covers the full installation process in detail, beginning with design considerations and system sizing. The course progresses through a complete step-by-step guideline for the entire installation process. This course also includes post-installation procedures and strategies for homeowner education. Taking this online course will ensure that learners will be able to tackle HPWH installations efficiently and guarantee homeowner satisfaction.
Course 2: Heat Pump Water Heater Sales Strategies and First Call
This course is designed to train attendees on client first-call scenarios, sales techniques, and delivery of residential heat pump water heaters. To address first-call scenarios, this course presents an overview of communicative skills, how to assess problems, and resources to increase confidence in recommending HPWHs as a solution to customer replacement needs. This class also reviews strategies for opening dialogue and determining your client's needs. Attendees will learn how to deliver a solution-based sales approach, clarify misconceptions, and address consumer apprehensions. This class is a valuable resource for industry professionals interested in learning how to educate clients and close a sale.
What You Will Learn
Upon completion of both courses, learners will:
Who is this bundle for:
This course will benefit: contractors, technicians, engineers, homeowners, sales representatives, and customer service representatives.
This bundle includes the following courses:
D&R Learn Heat Pump Water Heater Sales Strategies and First Call
Master client first call scenarios, sales techniques, & customer education for residential HPWHs.
D&R Learn Best Practices for Residential Heat Pump Water Heater Installation
Learn how to tackle HPWH installations efficiently and guarantee homeowner satisfaction. Part of a two-course series that is Energy Skilled-recognized by the U.S. Department of Energy in Heat Pump Water Heater Installation.
