Products
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Customer Service Leadership Interactive Course
CourseThis course reinforces the reality that all employees lead by example. A world-class service culture is easier to establish when everyone conveys mutual respect to internal and external customers. Delivering positive and consistent outcomes to exte
$24.95
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Customer Service Listening Interactive Course
CourseThis course covers every aspect of listening and conveying empathy. Listening is the communication skill that impacts relationships more than any other.
$24.95
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Customer Service Teamwork Interactive Course
CourseThis informative lesson provides the soft skills basics for technicians who want to improve their effectiveness and value as team members and leaders. All content is based on actual encounters within teamwork situations.
$24.95
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D&R Learn Residential Heat Pump Water Heater Installation Bundle
BundleA two-course series Energy Skilled-recognized by the U.S. Department of Energy in HPWH Installation.
$240
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D&R Learn Commercial Heat Pump Water Heater Manufacturer Resources
CourseDive into the manufacturer landscape of today's CHPWH market, including installation information and resources
$120
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D&R Learn Heat Pump Water Heater Sales Strategies and First Call
CourseMaster client first call scenarios, sales techniques, & customer education for residential HPWHs.
$120