Products
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Customer Service Attitude Interactive Course
CourseThis course’s strategies will help service company employees to be more helpful & proactive. This course contains numerous video and audio examples to educate and inform. This lesson focuses on how to establish a positive first impression by having a
$24.95
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Customer Service Follow Up Interactive Course
CourseFollowing up is the service skill that impacts relationships more than any other. Better relationships mean more trust, more repeat business and more customer referrals. Customer convenience is today's dominant factor in how people buy - this cours
$24.95
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Customer Service Leadership Interactive Course
CourseThis course reinforces the reality that all employees lead by example. A world-class service culture is easier to establish when everyone conveys mutual respect to internal and external customers. Delivering positive and consistent outcomes to exte
$24.95
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Customer Service Listening Interactive Course
CourseThis course covers every aspect of listening and conveying empathy. Listening is the communication skill that impacts relationships more than any other.
$24.95
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Customer Service Teamwork Interactive Course
CourseThis informative lesson provides the soft skills basics for technicians who want to improve their effectiveness and value as team members and leaders. All content is based on actual encounters within teamwork situations.
$24.95
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D&R Learn Residential Heat Pump Water Heater Installation Bundle
BundleA two-course series Energy Skilled-recognized by the U.S. Department of Energy in HPWH Installation.
$240
