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Customer Service Listening Interactive Course (1)
CourseThis course covers every aspect of listening and conveying empathy. Listening is the communication skill that impacts relationships more than any other.
$24.95
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Customer Service Leadership Interactive Course (1)
CourseThis course reinforces the reality that all employees lead by example. A world-class service culture is easier to establish when everyone conveys mutual respect to internal and external customers.
$24.95
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Gaining Mutual Trust Streaming Video
CourseThis video lecture explains why trust is such a powerful relationship-building behavior. This video’s elaborate definitions of perspective and objectivity help professionals to build trust and avoid workplace conflict.
$24.95
Additional products
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Gain access to the three video collection and save nearly 15%
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$63.95
Coscia Communications Soft Skills and Customer Service Video Bundle
Want to Purchase this Course for a Group?
Schools, training programs, etc., who would like to make bulk purchases of this course should contact Esco at 800-726-9696.