Customer Service Leadership Course

(Earn .5 NATE CEH)

This course reinforces the reality that all employees lead by example.  A world-class service culture is easier to establish when everyone conveys mutual respect to internal and external customers.  Delivering positive and consistent outcomes to external customers demonstrates how much a company cares.

Individuals completing this course will earn a certificate of completion and .5 NATE CEH.

Why Choose Coscia Communications Courses and Videos?

  • Steve Coscia's soft skills courses are the most effective, affordable and accredited curriculum in the industry.

  • HVAC manufacturers rely on Coscia's effective, affordable and accredited online courses for soft skills instruction.

  • Thousands of industry professionals benefit from Coscia's effective, affordable and accredited online courses and curriculum materials.

Course curriculum

  • 1

    Customer Service Leadership Course

    • Before You Begin

    • Customer Service Leadership


Bundle and Save!

Gain access to the four course collection and save nearly 15%

  • $84.95

    $84.95Coscia Communications Customer Service Course Bundle

    Buy Now

Want to Purchase this Course for a Group?

Schools, training programs, etc., who would like to make bulk purchases of this course should contact Esco at 800-726-9696.